At Desi Estate, we are committed to delivering high-quality real estate marketing and sales acceleration services. Our Service Policy outlines the terms of service, scope of work, and expectations to ensure a seamless experience for our clients.

1. Scope of Services

• Desi Estate provides real estate marketing, lead generation, and sales support for builders and developers.
• Our services include digital marketing, social media campaigns, offline promotions, sales team management, and event-based lead generation.
• The exact scope of services will be defined in the service agreement with the client.

2. Service Delivery

• Our team works diligently to execute marketing strategies as per the agreed timeline and objectives.
• We employ data-driven and AI-powered techniques to target the right audience for property sales.
• While we strive for high conversion rates, we do not guarantee specific sales outcomes.

3. Client Responsibilities

• Clients must provide accurate property details, images, pricing, and any necessary documentation.
• Prompt communication and approvals are required to ensure smooth execution of campaigns.
• Any changes in property listings or marketing requirements must be communicated in writing.

4. Payment Terms

• Service charges must be paid as per the agreed-upon schedule in the contract.
• Delays in payment may result in service suspension until the outstanding amount is cleared.
• Certain third-party costs (such as paid advertisements) may be billed separately and are non-refundable.

5. Modifications & Cancellations

• Clients can request modifications in services, subject to feasibility and additional costs, if applicable.
• Cancellation requests must be made in writing and are subject to our Cancellation & Refund Policy.

6. Confidentiality & Data Protection

• We maintain the confidentiality of client information and adhere to strict data protection policies.
• Any data shared with us will be used solely for the purpose of marketing and sales execution.

7. Limitation of Liability

• Desi Estate is not responsible for external factors such as market fluctuations, buyer preferences, or delays caused by third-party platforms.
• We are not liable for losses due to changes in property regulations or unforeseen circumstances beyond our control.

8. Dispute Resolution

• Any disputes arising from the service agreement will be resolved through mutual discussion.
• If unresolved, legal proceedings will be subject to the jurisdiction of [Insert Location].

9. Policy Updates

• Desi Estate reserves the right to update this Service Policy as necessary.
• Clients will be notified of any significant changes in policy terms.